285942
9780130185082
Targets human factors and how they affect the implementation of any kind of automation in the information system environment. Includes discussion of: accurately portraying the apparent whimsy of upper management; tactics, strategy negotiation, and politics.Bouldin, Barbara M. is the author of 'Agents of Change Managing the Introduction of Automated Tools' with ISBN 9780130185082 and ISBN 0130185086.
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