4332611
9780595373659
Admit it! You don't always provide excellent client service. Why not? Craig gives you 21 simple reminders that will make your clients say 'wow!"Galati, Craig is the author of 'Admit It! 21 Things You Already Know but Apparently Have Forgotten Regarding Client Service', published 2005 under ISBN 9780595373659 and ISBN 0595373658.
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