Customer Relations Books

Browse New & Used Customer Relations Books

Results 151 - 200 of 1,820 for Customer Relations Books

151.

Happy About Customer Service? by Welsh, Ken ISBN: 9781600050930 List Price: $19.95

$18.36 (Save 7%)

152.

Wow! That's What I Call Service! by Hales, Don, Williams, Derek ISBN: 9781905823161 List Price: $19.99

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153.

Get-Real Selling: Your Personal Coach for Real Sales Excellence by Hawk, Keith, Boland, Michael ISBN: 9789077256176

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154.

Spark! Be More Innovative Through Co-creation by Winsor, John ISBN: 9781419503160 List Price: $19.95

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155.

Service! Some People Just Don't Get It by Woods, Todd, Woods, Tropper ISBN: 9781600370267 List Price: $10.95

$9.23 (Save 15%)

156.

Dynamore! 5 Steps to Dynamic Customer Service and More by Post, David R. ISBN: 9781425936105 List Price: $10.49

$10.91

157.

Customer Loyalty Guaranteed Create, Lead, and Sustain Remarkable Customer Service by Bell, Chip R., Patterson, J... ISBN: 9781598694680 List Price: $12.95

$2.37 (Save 81%)

158.

Customer Friendly The Organizational Architecture of Service by Ziegenfuss, James T., Jr. ISBN: 9780761837527 List Price: $59.95

$106.06

159.

Focus First on Service The Face and Voice of Your Water Utility by AWWA Staff ISBN: 9781583214589 List Price: $74.00

$89.32

160.

Mind Capture How to Stand Out in the Age of Advertising Overload by Rubleski, Tony ISBN: 9781933596655 List Price: $17.95

$3.65 (Save 79%)

161.

Successful Service Operations Management by Metters, Richard ISBN: 9780324321784

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162.

Call Center 100 Success Secrets by Blokdijk, Gerard ISBN: 9780980459920 List Price: $16.00

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163.

Quality Customer Service How to Win With the Customer by Martin, William B. ISBN: 9781560525998 List Price: $13.95

$61.26

164.

Who Stole My Customer?? Winning Strategies for Creating and Sustaining Customer Loyalty by Harvey Thompson ISBN: 9780131453562 List Price: $27.99

$1.20 (Save 95%)

165.

Once a Customer Always a Customer How to Deliver Customer Service That Creates Customers for... by Daffy, Chris ISBN: 9781860761645 List Price: $16.95

$60.84

166.

One Size Fits One Building Relationships One Customer and One Employee at a Time by Heil, Gary, Parker, Tom, St... ISBN: 9780471331674 List Price: $50.00

$6.70 (Save 86%)

167.

Measuring Customer Satisfaction Hot Buttons and Other Measurement Issues by Myers, James H. ISBN: 9780877572763 List Price: $44.95

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168.

Real-Time Contact Center Strategies, Tactics, And Technologies For Building A Profitable Ser... by Fluss, Donna ISBN: 9780814472569 List Price: $27.95

$60.00

169.

Customer Service over the Phone Techniques and Technology for Handling Customers over the Phone by Coscia, Stephen ISBN: 9781578200467 List Price: $20.95

$27.72

170.

Customer Service Aiming for Excellence by Bonomo, Timothy P. ISBN: 9781553695424 List Price: $17.75

$14.40 (Save 18%)

171.

Essential Guide to Knowledge Management E-Business and Crm Applications by Tiwana, Amrit, Williams, Miles ISBN: 9780130320001 List Price: $34.99

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172.

The People Approach To Customer Service by Henry, Carl ISBN: 9780981791500 List Price: $19.95

$21.26

173.

Secret Service Hidden Systems That Deliver Unforgettable Customer Service by DiJulius, John R., III, Ama... ISBN: 9780814471715 List Price: $17.95

$1.22 (Save 93%)

174.

Selling Luxury: Connect with Affluent Customers, Create Unique Experiences Through Impeccabl... by Lent, Robin, Tour, Geneviev... ISBN: 9780470457993 List Price: $29.95

$10.98 (Save 63%)

175.

Coaching Knock Your Socks Off Service by Anderson, Kristin, Zemke, Ron ISBN: 9780814479353 List Price: $18.95

$1.15 (Save 93%)

176.

Essential Tools for Operations Management: Tools, Models and Approaches for Managers and Con... by Burtonshaw-Gunn, Simon, Sal... ISBN: 9780470745922 List Price: $27.95

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177.

Fifty Rules to Keep a Client Happy - Fred C. Poppe - Hardcover - 1st ed by Poppe, Fred C. ISBN: 9780060157791

$97.72

178.

Customer Relationship Management Organizational and Technological Perspectives by Rajola, Federico ISBN: 9783540440017 List Price: $89.95

$52.33 (Save 41%)

179.

Fish! A Proven Way to Boost Morale and Improve Results by Stephen C. Lundin, Harry Pa... ISBN: 9780786888825 List Price: $19.99

$11.43 (Save 42%)

180.

Perfect Phrases for Customer Service by Bacal, Robert ISBN: 9780071745062 List Price: $12.00

$9.75 (Save 18%)

181.

Harvard Business Review on Increasing Customer Loyalty by Harvard Business Review ISBN: 9781422162521

$3.99

182.

Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mo... by Goodman, John A. ISBN: 9780814413333 List Price: $24.95

$2.98 (Save 88%)

183.

Market Driven Organization by Day, George S. ISBN: 9781416584612

$16.41 $15.00

184.

Handbook of Services Marketing and Management by Swartz, Teresa A., Iacobucc... ISBN: 9780761916123 List Price: $88.95

$9.99 (Save 88%) $15.00 (Save 83%)

185.

Harvard Business Review on Customer Relationship Management by Prahalad, C. K., Ramaswamy,... ISBN: 9781578516995 List Price: $19.95

$58.64

186.

Behavioural Finance for Private Banking by Hens, Thorsten, Bachmann, K... ISBN: 9780470779996 List Price: $75.00

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187.

Collaborative Customer Relationship Management Taking Crm to the Next Level by Kracklauer, A. H., Mills, D... ISBN: 9783540002277 List Price: $109.00

$52.33 (Save 51%)

188.

Best Practices in Customer Service by Zemke, Ron, Woods, John A. ISBN: 9780814470282 List Price: $39.95

$9.99 (Save 74%) $15.00 (Save 62%)

189.

Slow down, Sell Faster! : Understand Your Customer's Buying Process and Maximize Your Sales by Davis, Kevin, Gschwandtner,... ISBN: 9780814416853 List Price: $18.95

$0.16 (Save 99%)

190.

Little Red Book of Sales Answers: 99.5 Real World Answers That Make Sense, Make Sales, and M... by Jeffrey Gitomer ISBN: 9780131735361 List Price: $19.99

$1.54 (Save 92%)

191.

Oracle CRM on Demand Reporting by Lairson, Michael D. ISBN: 9780071593045

$41.11

192.

Value Profit Chain Treat Employees Like Customers and Customers Like Employees by Heskett, James L., Sasser, ... ISBN: 9780743225694 List Price: $35.00

$61.42

193.

Be Our Guest by Disney Institute Staff, Eis... ISBN: 9780786853076 List Price: $15.95

$2.46 (Save 84%)

194.

Loyalty Effect The Hidden Force Behind Growth, Profits, and Lasting Value by Reichheld, Frederick F., Te... ISBN: 9780875844480 List Price: $29.95

$1.22 (Save 95%) $15.00 (Save 49%)

195.

Customer Relationship Management by Goddard, G. Jason, Raab, Ge... ISBN: 9780754671565

$155.50

196.

Customer Experience: Future Trends and Insights by Shaw, Colin, Dibeehi, Qaalf... ISBN: 9780230247819 List Price: $45.00

$22.41 (Save 50%)

197.

Crm 100 Success Secrets - 100 Most Asked Questions On Customer Relationship Management Softw... by Blokdijk, Gerard ISBN: 9780980485219 List Price: $15.95

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198.

Customer Equity Management by RUST ISBN: 9780131419292 List Price: $53.33

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199.

Fabled Service by Sanders, Elizabeth A., Benn... ISBN: 9780893842703 List Price: $22.50

$13.34 (Save 40%)

200.

Sales Secrets from Your Customers by Farber, Barry J. ISBN: 9781564141699 List Price: $10.99

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