1.
Reinventing Your Contact Center A Manager's Guide To Successful Multichannel CRM
by Petouhoff, Natalie L., Schw...
ISBN: 9780131837898
List Price: $31.00
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Leonard Tharp: An American Style of Flower Arrangement
by Tharp, Leonard, Ruffin, Lisa
ISBN: 9780878335374
List Price: $35.00
3.
Thank You Memos for Customer Service : A Collection of Real Customer Experiences
by Ruffins, Lana, Schwartz, Li...
ISBN: 9781502343147
List Price: $20.99