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1.
Quality: Customer Needs/Customer Satisfaction - Bo Bergman - Paperback
Quality: Customer Needs/Customer Satisfaction - Bo Bergman - Paperback by Bergman, Bo, Klefsjo, Bengt ISBN: 9780077090166 List Price: $44.69
$24.74 (Save 44%)
2.
Quality from Customer Needs to Customer Satisfaction
Quality from Customer Needs to Customer Satisfaction by Bo Bergman, Bengt Klefsjo ISBN: 9789144059426

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